Like most other business services out there, a quick search for dental billing services companies brings up a long list of businesses who focus on that area. They all claim to be able to save your business money and time, and also say that their company is the one who can do the best job. They can’t all be the best, obviously! So how can you choose? How do you know which one will really be the best choice for your business?
First you have to decide if using one of these dental billing company at all is the right choice for your dental business. Not every practice needs to outsource their billing to another company; it might be a better choice to keep everything in-house. Sending all of your billing to another company can be expensive. You need to compare the cost of sending your billing to a billing services company to the man-hours your staff is spending on billing. Is the cost worthwhile? Remember that your staffing hours aren’t just about wages – you also have to pay your staff in vacation time, sick time, training, insurance, and employment taxes. There’s also morale, customer service, and staff engagement issues to consider. Unless you have a dedicated employee who deals only with billing, dealing with bills takes your employees away from doing their actual jobs.
Once you account for all of the extra costs included in keeping your billing in house, you might find that it’s better to send your billing out of the practice. The billing company knows the ins and outs of insurance in a way that it’s hard for small dental practices to compete with. They’ll get you your paid claims more quickly, and get more paid claims overall, than your staff would likely be able to do on their own.
We’re actually average 50% savings to change from in-house to outsourcing with DAAE. Other companies could be same as in office but DAAE is 50% savings. Call us now to find out more.
You’ll want to choose dental billing services company that offers to assign dedicated agents to work for your practice. This doesn’t mean they’ll exclusively work on your billing, but it does mean that every time your practice needs billing work, you’ll talk directly to those agents. This ensures that the agent you’re dealing with knows your practice and knows what you need. These agents will also be able to check for any mistakes your practice makes on the paperwork sent in to them before it goes to the insurance company, stopping errors before they cost your practice a claim.
When choosing a dental billing services company for your dental practice, don’t just choose the first one that comes along. Make sure you find the billing company that’s right for your business and offers the services you need, with dedicated employees who are motivated to get your practice paid.
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